2023 Point-of-Care Coordinator of the Year


The CPOCT Division Congratulates Jamie Acero, MHA, CPP, as the 2023 Point-of-Care Coordinator of the Year!

As the Point-of-Care Manager, Jamie Acero leads the Point-of-Care (POC) program for the UPMC health system including 16 hospitals in Western Pennsylvania and a team of 18 POC coordinators. The diverse program consists of a variety of waived and non-waived testing with testing operators in almost every department in the hospital as well as ambulatory surgery centers and community outreach efforts throughout the region. Jamie has led the team to standardization in regulatory policies, procedures, training and competency, quality assurance, testing platforms and overall best practices. Jamie is a member of the UPMC Laboratory Service Center leadership team where she excels at connecting traditional main lab methods and techniques with opportunities for POC testing models to optimize patient care and clinical staff needs. These accomplishments have earned the POC program recognition for excellence and innovation by the UPMC laboratory, nursing, and hospital leadership.

Jamie holds a bachelor’s degree in biology and a master’s degree in healthcare administration. She has 17 years of experience in laboratory medicine, all of which have been at UPMC. Of those years, the 12 spent in POC fueled her career passion and led her to be one of the first to earn the AACC POC Professional Certification in 2019. She works to share her knowledge and experiences with other POC professional through participating in POC workgroups and her work with ADLM including the ADLM Education Core Committee. Jamie is president of the 3Rivers POC network and has hosted Whitehat Communication webinars for her colleagues in the POC community.