2013 Point-of-Care Coordinator of the Year

This award is funded by Lifescan, Inc. and includes a cash award and funds to support attendance at the the Association for Diagnostics & Laboratory Medicine (formerly AACC) Annual Meeting. The recipient, Karen Jenkins, is from Emory Crawford Long Hospital in Atlanta, GA.

Congratulations on behalf of the Awards Committee.

Karen Jenkins

Karen Jenkins, MT(ASCP), POCC(the Association for Diagnostics & Laboratory Medicine (ADLM)) was born in Louisiana, attended The University of Southwestern Louisiana in Lafayette, Louisiana and received a degree in Medical Technology. She worked at a local hospital until 1988 when she married and moved to Atlanta, Georgia.

Karen worked in reagent manufacturing for six months, but then decided to return to the hospital setting and was employed by Piedmont Hospital for 10 years. For 7 years, Karen worked in the chemistry department and in 1995, became the first Point of Care Coordinator at Piedmont Hospital. During her time at Piedmont, Karen developed quality assurance programs, quality control review programs, orientation / skills fairs programs, upgraded glucose meters, performed inspections and was inspected many times. She was responsible for linearity and correlations on instruments and maintenance on the instruments.

In 1998, Karen had the pleasure of joining Emory Healthcare as Point of Care Coordinator overseeing 5 hospitals and many clinics. She worked with Laboratory Administration to add to the Point of Care Department and currently works with 6 other Point of Care Coordinators managing approximately 1800 beds, 50 POC licenses and over 1 million glucose tests annually. Other tests performed at Emory Healthcare include ABG, ACT, AVOX, INR, Creat, Hemocue Hemoglobin, Manual Urine Testing, Amnio Swab, etc.

Karen has participated in many State of Georgia, CAP and TJC inspections and in conjunction with nursing, developed Inspection Readiness Checklists. She has also developed Quality Assurance and Performance Improvement programs for all Point of Care Testing.

Through teamwork with the nursing staff, Karen and the Point of Care team have been able to help streamline workflows by adding POC testing where appropriate. Karen has worked with the Education Department on the Glucose Orientation Program for new employees and student nurses. She also assisted in development of curriculum for the Medical Technology Program.

Other duties include evaluation and recommendation of new or changes in POC methodologies, procedure development (with Nursing Team input), and implementation of new or changed methodologies and is responsible for monitoring all aspects of Point of Care Testing.

She is the Database Coordinator and is responsible for computer validations and database builds. Training POC staff on new programs is also part of Karen's responsibility.

Karen was a founding member of the Georgia Point of Care Network. This Network has had several successful meetings around Georgia on topics such as State of Georgia, CAP and The Joint Commission Regulations, Charging / Billing for Point of Care Testing, Communication Skills for the Point of Care Coordinator and Coagulation Testing Basics.

In 2012, Karen was part of a group that discovered issues with barcodes printed on patient armbands scanning incorrectly. After extensive testing, changes were made to the orientation of the barcode with success. This process was documented and published in Clinical Chemistry.

Memberships include ADLM, ADLM Southeast Section Past – Chair, ADLM POCC Forum (July 2011), Emory Healthcare Laboratory Advisory Committee, Point of Care Advisory Committee and the Diabetes Task Force.

Presentations and other activities include CAP vs Joint Commission Regulation Roundtable for Roche (2002), Day in the Life of a Point of Care Coordinator for ITC (2009), Special Awards Judge for ADLM at International Science and Engineering Fair (2008), ADLM POCC Afterglow Organizing Committee (2011) and an American Heart Association Walk Team Member (2009 to present).

Karen enjoys spending spare time with her husband, Kevin, and their three kitty cats.